Remember, The Credit Union will never contact you via phone, e-mail, or mail requesting ANY account information such as account number or Social Security Number.  If you should get a call from somebody claiming to be from the Credit Union requesting personal information it is recommended that you hang up and contact us.  Occasionally our debit card processor will contact members directly to verify transactions on member accounts to protect you from fraudulent activity.  If you have any questions regarding your account or suspicious account activity feel free to contact us! Warning Signs of Identity Theft You receive credit cards for which you never applied Bills arrive for goods or services you didn't request Suspicious inquiries on your credit report You stop getting bills and other mail.  If this happens, a thief may have files a change of address with the post office You receive letters denying you credit, despite never having applied for any. If you are a victim of Identity Theft.... Contact the fraud departments of each of the three major credit bureaus.  Tell them you are an identity theft victim.  Requesting that a "fraud alert" be placed in your file, as well as a "victim's statement" asking that the creditors all you before opening any new accounts or changing your existing accounts.  This can help prevent an identity thief from opening additional accounts in your name. Equifax 1-800-525-6285 Experian 1-888-397-3742 TransUnion 1-800-680-7289 File a police report with your local police or the police in the area where the identity theft took place.  Having a copy of the police report can help you when dealing with creditors. Close any accounts that have been tampered with or open fraudulently.  Credit accounts include all accounts with banks, credit unions, credit card companies and other lenders, and phone companies, utilities, Internet Service Providers and other service providers.  Ask to speak with someone in the security or fraud department of each creditor and follow up with a letter.  It's particularly important to notify credit card companies in writing because that is the consumer protection procedure the law spells out for resolving errors on credit card billing statements.